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Helpdesk Portal

What have people done with the look for the helpdesk portal page? Right now, we just have users email in tickets, but we would like to start directing them to fill out the form on the page.Is there...

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Helpdesk Portal

https://www.youtube.com/watch?v=Z3BIQzbCIMoLots of things are possible. In my role as a SpiceTrainer, I've seen some amazing designs. One of the sessions we used to do was a 15 minute lab where people...

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Helpdesk Portal

https://community.spiceworks.com/topic/607460-create-a-custom-user-portal-email-template-spiceworld-...And you can also change some of the default wording by making a copy of the language file and...

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Re: Helpdesk Portal

Besides adding our company logo and changing the color we have done the following.Added a Welcome page that had the links to each tab that contains a certain ticket form. This lets portal users know...

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Helpdesk Portal

Thanks for the example of your portal. That helps see what other people are doing. One issue I have is the design of the portal is so non-sexy. I know it's a helpesk portal, but I was trying to jazz it...

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Re: Helpdesk Portal

stvn.smmns - How can I get a current outages section? I can't find that box anywhere or a way to code one. %uFEFF

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Helpdesk Portal

hgpot wrote:stvn.smmns - How can I get a current outages section? I can't find that box anywhere or a way to code one. %uFEFFThat's just a content box. There's no plugin.

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Helpdesk Portal

With Spiceworks you get what you paid for, oh that's right, it's free.

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Helpdesk Portal

I haven't had a chance to mess around with it, but this is on my list of things to play with one of these days for some...

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Helpdesk Portal

Dennis8570 wrote:With Spiceworks you get what you paid for, oh that's right, it's free. If you have a problem with the application, please post a new thread. If you want to rant, please use the thread...

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